Customer Service & Dispatching

CAT takes pride in providing “white glove” service to the hi-rise / building industry. CAT’s unparalleled Commercial HVAC expertise, extensive engineering capabilities and uncompromising work ethic are just part of the formula that enables us to grow with no end in sight.
CAT is always on top of latest trends and technologies in the HVAC industry. All account information regarding your service call status is never more than just a click away. Our cloud based software stores the results of any repairs or maintenance calls performed in your facilities—including digital pictures from our field technicians. We know that your business can’t afford downtime–that’s why our emergency specialists are equipped with the latest technology to provide rapid response and resolution to your call.
This system also allows us to perform ongoing analysis to prevent future problems, so you can avoid unexpected breakdowns, premature replacements, and expensive emergency repairs.

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